#SmartPlan's exclusive series: Smart Talks on Future Work

thursday, 22.11.2018 - BLEICHERWEG 10 -Zürich 

 (invitation only, referrals welcome)



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The Human Factor:
Re-defining Value in the Digital Future

The disruptions of digitization will not make all jobs “digital“. On the contrary, those activities that are inherently human and therefore not automatable will gain importance
— The Skilling Challenge, McKinsey & Company and Ashoka

What is in it for our impact-makers


The digitalization of business has fundamentally changed the nature of how we work – and, accordingly, what skills we need to succeed. But while many focus on the technology shifts of the future and the corresponding technological skills deemed necessary, there is one overlooked element that is critical to business success in the future: the human element.

Machines, technology, and big data may all be replacing the routine jobs that humans once did. What technology can’t replace is the skills that are distinctly human in nature, such as creativity, problem- solving, critical thinking, communication, emotional intelligence, adaptability and the ability to  successfully work together as part of a team. For businesses and individuals to thrive in the future, re-skilling and up-skilling will be key to be prepared to take on these cognitive, social, and emotional challenges, re-defining their value in the process.


Louise Evans, CEO of The 5 Chairs, world-renowned Executive Leadership coach and speaker. Her desire for constant self-improvement led her to some extraordinary teachers such as Thich Nhat Hahn, Eckhart Tolle of The Power of Now and Marshall Rosenberg the founder of Non-Violent Communication. They inspired her to bring her own contribution to the world through her first book '5 Chairs, 5 Choices', a ten-year project created to help leaders, teams and staff model behaviours for more inclusive workplaces where people can thrive and excel at what they do best. Louise believes deeply in people's ability to grow and transform. 

Stefania Avanzini, Director at Ashoka Switzerland. Stefania has 10 years of experience in Marketing and Social Innovation in Africa & Europe. Stefania worked for the social business investment fund created by Danone with Professor Yunus, founder of the Grameen Bank. She supported the business development of social businesses in Senegal and in Algeria. Stefania is married with one child and lives in Geneva.

Riccarda Zezza, co-author of the innovative learning method “MAAM – maternity as a master”, worked for many years in large companies in Italy and abroad. Today she is the CEO of Life Based Value srl, the innovative startup founded in October 2015 that created and sells to companies MAAM: the only training program in the world that turns motherhood and fatherhood into a Master's in key skills for professional growth. She is also Member ad honorem of Cesvi, Advisory Board Member of SmartPlan, Member of Weizmann Young European Network, President of Piano C and Ashoka Fellow, the biggest international community of social entrepreneurs.

Angelika Reich is a Partner based in McKinsey's Zurich office and leader of McKinsey’s Organization practice in Switzerland. Her expertise lies within large-scale transformations, in particular in the digital context, as well as re-skilling, talent development and change management. She is one of the key leaders of McKinsey’s future of work initiative. Prior to joining McKinsey Angelika worked as a neuro-cognitive researcher and psychologist. She obtained her PhD in Human Biology and Applied Psychology.

Hannah Wise, News Anchor for CNNMoney Switzerland.  Hannah has over 15 years experience covering news for international organisations including the BBC and France 24.  In 2014 she moved to Switzerland and became the launch anchor for CNN’s new channel in 2018. She has covered a range of global news issues but now focusses on business news and how Switzerland connects to the world. Hannah is married with two children and lives in the Swiss countryside.

Manuela Andaloro, CEO of SmartBizHub. A senior professional with over 18 years of experience in financial services and business strategy. Since 2017, she is CEO and Founder of SmartBizHub, an exclusive consultancy that provides value in the form of business strategy, positioning and strategic communications. The firm has worked with clients on high profile platforms such as WEF and OECD. She runs a blog on impact and writes for a few leading publications on topics such as women and career, STEM education, sustainability, and digital transformation.

“We’re bringing together some of the top experts, thinkers, and doers in the skilling revolution to discuss the business impacts, the success stories and the lessons learnt for how you can further sharpen your own skills and future-proof your career. “
— Manuela Andaloro, Founder, SmartPlan



We spend about eighty percent of our day at work, the rest is at home. If we have a bad day at work we are likely to take that negativity home with us and vice versa. It is of paramount importance that we create healthy environments in the spaces that most affect our lives by giving of our best and receiving the like in return. The 5 Chairs is a powerful and systematic method which helps us master our own behaviours and manage the behaviours of others. To be a good leader is to contribute to the success and happiness of everyone, at work and at home, on a conscious level. The 5 Chairs offer 5 Choices. Which will you choose?

About MAAM

MAAM (by Life Based Value srl) is a B2B training platform which delivers a unique “life-based” learning method that transforms parenting skills into powerful capabilities for the business.

Science shows that people gain new skills and energies when they become parents. These capabilities – including complex problem-solving, creativity, leadership and emotional intelligence – are more and more vital also to business success.

Since launching in 2015, MAAM has reached over 40 firms in Italy (80% of which are global brands) and is being piloted in 23 countries and 218 cities across the USA, Europe, Southeast Asia and Australia. Over 4,000 people have participated, including 1000 fathers, and the results indicate that the program can improve skills by up to 35%.

Harnessing the skills of parent employees helps businesses to strengthen their workforce, retain talented people and enhance the company brand.

Harnessing the skills of parent employees helps businesses to strengthen their workforce, retain talented people and enhance the company brand.


About McKinsey & Company

McKinsey is a global management consulting firm that serves a broad mix of private, public and social sector institutions. They help clients make significant and lasting improvements to their performance and realize their most important goals. With distinctive knowledge, tools and expertise to help large organizations design and implement major change programs in contexts where business results are dependent on people shifting their day-to-day behaviors and mindsets to drive value. With nearly a century of experience, they have built a firm uniquely equipped to this task.

McKinsey has partnered with Ashoka to release The Skilling Challenge, a report that brings the hard data to support the concepts of the skills needed in the future.

About Ashoka


Ashoka builds and cultivates a community of change leaders who see that the world now requires everyone to be a changemaker. Together, we collaborate to transform institutions and cultures worldwide so they support changemaking for the good of society. We find and cultivate social entrepreneurs in every corner of the world, whose systems-changing innovations solve deep-rooted social problems. We invite them into the Ashoka Fellowship – providing early stage financial support and a lifetime membership into an expansive network of peers and partners - enabling them to achieve their vision and have even greater impact. We then draw on the insights and patterns of these 3,500 Ashoka Fellows to understand what the future needs and how to create new solutions for building a better world.


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CNNMoney Switzerland was launched on January 24, 2018. It produces three hours of content daily, broadcast between 6 p.m. and 9 p.m., and features news, market updates, and specialized shows on technology and culture. The more than 250 guests who have already appeared on the network include members of the Federal Council, foreign heads of state, CEOs of SMI-listed companies, and leaders of international organizations. 



Opening Remarks


18.10 – 18.20
Louise Evans, CEO, The 5 Chairs

18.20 – 18.30
stefania avanzini, director, Ashoka

18.30 – 18.40
Riccarda Zezza, CEO, Life Based Value

18.40 – 18.50
Angelika Reich, Partner, McKinsey & Company

18:50 - 19:05
Q&A to Panel

Manuela Andaloro, Founder of #SmartPlan 



Wine tasting by Vinique & Networking



Manuela Andaloro





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Stefania Avanzini

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#SmartPlan Members Free, registration needed

Non-Members CHF 80.00, registration needed

Sponsors and Partners: talk to us about different positioning opportunities


Free admission to all events (including internationally)

Attendees list prior to the event, including names, positions, and companies

Personally-facilitated introductions to other event attendees upon request

Not already a member? Sign up now.

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for info please contact

Manuela Andaloro
CEO | Founder

Phone: +41 (0) 78 747 91 59   

Joyce McInnis
Event, Partnership & Business Manager

Phone: +41 (0) 76 458 19 18

Jordana Arend
Executive Assistant

Phone: +41 (0) 76 482 74 84